Reported Jun 24, 2021
Gramr Recalls Brushed Gold Tea Kettles Due to Burn Hazard (Recall Alert)
Gramr Inc., d/b/a CAUSEBOX (On May 18, 2021, Gramr, Inc. changed its d/b/a name from CAUSEBOX to Alltrue)
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the kettles and contact Gramr for a credit towards the purchase of another product or a refund. Gramr is contacting all known purchasers directly.
Firm contact: Gramr toll-free at 866-512-2152 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.causebox.com and click on "Safety Notices" for more information.
What it looks like
Is this the product you have?
- Brushed Gold Tea Kettles
- Amount recalled
- About 92,135 (In addition, about 12,865 units in Canada)
Where it was sold
Sold at Online at www.causebox.com in 2021 "Winter Box" seasonal assortments from November 2020 through April 2021 for between $50 and $55 (exclusive of promotional discounts). The kettle was also sold separately online at www.roseandfitzgerald.com from December 2020 through February 2021 for about $100..
Why it was recalled
Stop using this product now
The kettles can expel hot water and/or excessive steam during use, posing a burn hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Gramr has received 122 reports of the kettles expelling hot water and/or steam, including 18 reports of minor burn injuries.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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