Reported Jul 15, 2021
Real Flame Recalls Arroyo and Hideaway Wood Burning Fire Pits Due to Fire Hazard; Sold Exclusively at Crate and Barrel…
Real Flame Co. Inc. of Racine, Wis.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled Arroyo or Hideaway Wood Burning Fire Pits and contact Real Flame to arrange for removal of the fire pit in exchange for a full refund. Real Flame is contacting all known purchasers directly.
Firm contact: Real Flame at 800-654-1704 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.realflame.com and click "Support" for more information.
What it looks like
Is this the product you have?
- Arroyo and Hideaway Wood Burning Fire Pits
- UPCs
752370060107752370064501- Amount recalled
- About 700 (In addition, about 81 in Canada)
Where it was sold
Sold at Exclusively at Crate and Barrel stores nationwide and online at www.crateandbarel.com from December 2020 through May 2021 for about $700..
Why it was recalled
Stop using this product now
Wood stored under the unit can ignite, posing a fire hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Real Flame has received one report of a fire involving minor property damage. No injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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