Reported Jul 29, 2021
Specialized Bicycle Components Recalls Electric Mountain Bike Battery Packs Due to Fire and Burn Hazards (Recall Alert)
Specialized Bicycle Components Inc. of Morgan Hill, Calif.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled electric mountain bikes and contact Specialized Bicycle for a free repair. Specialized is contacting purchasers directly about the recall. Consumers should not charge the recalled battery pack or expose it to wet conditions until it has been repaired by an authorized Specialized retailer.
Firm contact: Specialized Bicycle Components at 800-772-4423 from 8 a.m. to 6 p.m. MT Monday through Friday, email ridercare@specialized.com, or online at www.specialized.com and click on "Safety Notices" or contact an authorized Specialized retailer for more information.
What it looks like
Is this the product you have?
- Specialized 1st Generation Turbo Levo and Kenevo electric mountain bike battery packs
- Amount recalled
- About 2,500
Where it was sold
Sold at Authorized Specialized retailers nationwide and online from November 2017 through May 2021 for between $3,400 and $10,000 for the bicycles with the battery packs. Specialized M1 Battery Packs were also distributed individually under warranty claims or sold by authorized Specialized retailers and online at www.specialized.com from November 2017 through March 2019 for about $900..
Why it was recalled
Stop using this product now
Water can penetrate the seal around the LED control pad on the bicycle's lithium-ion battery pack and cause the battery to short circuit, posing fire and burn hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: None reported
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