Reported Sep 2, 2021
Step2® Recalls StepUp Sidekick Learning Towers™ Due to Fall Hazard (Recall Alert)
The Step2 Company LLC of Streetsboro, Ohio
Risk not classifiedThe agency has not ranked the risk yet — treat the notice as a caution.What you should do
Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a credit on Step2.com of equivalent value or an Amazon gift card, if purchased via Amazon.com.
Firm contact: Step 2 at 800-347-8372 between 8 a.m. and 5 p.m. ET Monday through Friday, or online at www.step2.com and click on Product Recalls at the bottom of the page for more information. Step2 is notifing all known customers directly.
What it looks like
Is this the product you have?
- StepUp Sidekick Learning Towers
- Amount recalled
- About 1,570 (in addition, about 34 were sold in Canada)
Where it was sold
Sold at Online at Step2.com and at Amazon.com during May 2021 for about $100..
Why it was recalled
The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child.
The agency has not ranked the risk yet — treat the notice as a caution.
Reports so far: Step2 has received 20 reports of the storage trays or steps coming loose from the tower, including one child sustaining minor bruises after falling from the tower.
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