Reported Oct 6, 2021
ElliptiGO Recalls Arc Model Stand-Up Bicycles Due to Fall and Injury Hazards
ElliptiGO Inc. of Solana Beach, Calif.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled ElliptiGO Arc bicycles and contact ElliptiGO Inc. for a replacement bike, credit or refund. The amount of credit or refund will be prorated based on the age of the bike.
Firm contact: ElliptiGO toll-free at 888-551-0117 from 9 a.m. to 4:30 p.m. PT Monday through Friday, email at info@elliptigo.com or online at www.elliptigo.com and click on the "Arc Recall" button for more information.
What it looks like
Is this the product you have?
- ElliptiGO Arc bicycles
- Amount recalled
- About 3,800 (In addition, about 31 were sold in Canada)
Where it was sold
Sold at Specialty bicycle and fitness stores nationwide and online at www.elliptigo.com and Amazon.com from November 2015 through December 2020 for between $500 and $1,500..
Why it was recalled
Stop using this product now
The bicycle frame can break while riding, posing fall and injury hazards to the user.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: ElliptiGO has received 12 reports of broken frames and 11 reports of cracked frames. Six minor injuries resulting from falls have been reported, including lacerations, abrasions, road rash and a broken helmet.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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