Reported Oct 27, 2021
myCharge Recalls Powerbanks Due to Fire and Burn Hazards
RFA Brands LLC, d/b/a myCharge of Birmingham, Mich.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled powerbanks and contact myCharge for instructions on returning the battery to obtain a refund in the form of an electronic voucher for the full purchase price plus a 25% bonus for redemption on www.mycharge.com.
Firm contact: myCharge toll-free at 888-251-2026 from 9 a.m. to 4 p.m. ET Monday through Friday, email at compliance@mycharge.com, or online at https://mycharge.com/pages/productsafety or www.mycharge.com and click on "PRODUCT SAFETY" at the bottom of the page for more information.
What it looks like
Is this the product you have?
- myCharge powerbanks
- Amount recalled
- 67000
Where it was sold
Sold at Best Buy, Brainstorm, Hirsch Gifts, Hudson News, InMotion, Lapine, Power Sales, Projector World, and Target stores nationwide and online at www.amazon.com, www.mycharge.com and www.target.com and through the U.S. Marine Corps/Navy Exchange from August 2018 through December 2019 for between $70 and $100..
Why it was recalled
Stop using this product now
The powerbank's lithium-ion battery can overheat and ignite, posing fire and burn hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: myCharge has received 30 reports of the powerbanks overheating, resulting in seven injuries, including burns to the upper body, hands, legs, and/or feet of users, and/or property damage to household flooring, walls and furniture.
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