Reported Nov 3, 2021
Usines Giant Factories Recalls Gas Water Heaters with Emerson Control Valves Due to Risk of Carbon Monoxide Poisoning
White-Rodgers, a division of Emerson Electric Co., Saint Louis, Missouri (control valve)
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately contact Usines Giant Factories, who will arrange to have the Emerson control valve replaced by a certified technician, and to receive a free replacement valve. Consumers who continue to use the water heaters while awaiting repair should have working carbon monoxide alarms outside of sleeping areas and on every level of the home.
Firm contact: Giant at 800 363-9354 from 8 a.m. to 5 p.m. ET Monday through Thursday and 8 a.m. to 3 p.m. ET on Friday, or e-mail at recall@giantinc.com. or online at www.giantinc.com then click on "Recall Information" located at the bottom of the page, or click on https://giantinc.com/en/recall-information.
What it looks like
Is this the product you have?
- Usines Giant Factories Gas Water Heaters with Emerson control valves
- Amount recalled
- About 168 (in addition, about 10,832 were sold in Canada)
Where it was sold
Sold at BGM Supply, Utica NY, Central NY Plumbing & Heating Supply, Whitesboro, New York and Maryland Pipe & Supply Company, Hancock, Maryland from June 2018 through July 2020 for between $840 and $2,100..
Why it was recalled
Stop using this product now
The power handle can short circuit and overheat, posing fire and burn hazards
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: None reported in the United States. Usines Giant Factories has received 20 reports of incidents with the Emerson control valves in Canada, including one report necessitating medical attention due to the release of carbon monoxide.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
Free recall alerts
Get alerted about new White-Rodgers, a division of Emerson Electric… recalls
One email when a matching recall is published. No account, no cost, unsubscribe in one click.
We email you about recalls and nothing else. Every send has a one-click unsubscribe, and you can change your preferences any time without an account.