Reported Dec 15, 2021
Pacific Cycle Recalls Schwinn Electric Scooters Due to Fall and Injury Hazards
Mast Work Handicraft Co. Ltd. of China
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled e-scooters and contact Pacific Cycle for a free repair kit. Consumers will need to provide the serial number of their scooter and a mailing address. The repair kit can be installed by the consumer and includes all required tools and instructions, which are also available in video format. Pacific Cycle estimates it will take consumers between five and ten minutes to install. Alternatively, consumers can ship the e-scooter back to Pacific Cycle for repair, at no cost to the consumer.
Firm contact: Pacific Cycle toll-free at 877-564-2261 from 7 a.m. to 6 p.m. CT, Monday through Friday, or online at https://www.pacific-cycle.com/safety-notices-recalls/ or www.pacific-cycle.com and click on "Safety Notices & Recalls" at the bottom of the page.
What it looks like
Is this the product you have?
- Schwinn Tone Electric Scooters (e-scooters)
- Amount recalled
- About 11,340
Where it was sold
Sold at Bicycle shops nationwide and online at schwinnbikes.com and amazon.com, from May 2020 through February 2021 for between $350 to $550..
Why it was recalled
Stop using this product now
The e-scooter's handlebar grips can loosen or crack, posing fall and injury hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Pacific Cycle has received nine reports of loosened or cracked handlebars which include one report of an injury where bruising and abrasions occurred, when a consumer fell from the e-scooter while riding after the handlebar broke.
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