Reported Dec 22, 2021
Royal Sovereign Recalls Portable Air Conditioners Due to Fire and Burn Hazards; One Death Reported
Royal Sovereign International Inc. of Rockleigh, New Jersey
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled portable air conditioners, unplug the unit, follow the instructions online at www.Recall-PAC3012.com for properly severing the electrical cord rendering the unit unusable, and contact Royal Sovereign for a pro-rated refund based on the age of the portable air conditioner. Failure to unplug the unit could result in shock, electrocution, or death.
Firm contact: Royal Sovereign toll-free at 833-947-3699 from 9 a.m. to 5 p.m. ET, Monday through Friday, or online at www.Recall-PAC3012.com or https://www.royalsovereign.com and click on "Recall Information" at the top of the page for more information.
What it looks like
Is this the product you have?
- Royal Sovereign/Royal Centurian portable air conditioners
- Amount recalled
- About 33,570
Where it was sold
Sold at The recalled portable air conditioners were sold online at Amazon.com and in Sears, COSTCO, Home Depot, BJ's Wholesale Club, and Best Buy stores nationwide from March 2008 through August 2014 for about $290..
Why it was recalled
Stop using this product now
A faulty drain motor in the air conditioners can ignite the plastic enclosure of the unit, posing fire and burn hazards to consumers and risk of serious injury or death.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Royal Sovereign is aware of 11 reports of the portable air conditioners catching fire or smoking during use resulting in over $1 million in property damage, two injuries and one death due to smoke inhalation.
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