Reported Jan 11, 2022
Bella Elevator Recalls Residential Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young…
Bella Elevator, LLC, d/b/a Symmetry Elevating Solutions of Peoria, Ill.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should keep unsupervised young children away from the recalled residential elevators and contact the manufacturers for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided on request.
Firm contact: Bella Elevator toll-free at 877-375-1428 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.home-elevator-door-gap.com or www.symmetryelevators.com and click on "Recall" at the bottom of the page for more information.
What it looks like
Is this the product you have?
- Bella residential elevators
- Amount recalled
- About 10,500
Where it was sold
Sold at Bella residential elevators and parts were sold through a network of authorized dealers and, occasionally, directly to consumers nationwide from June 2009 to December 2021 for between approximately $20,000 and $35,000 including installation..
Why it was recalled
Stop using this product now
Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap, and suffer serious injuries or death when the elevator is called to another floor.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: None reported
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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