Reported Jan 11, 2022

Residential Elevators Recalled by Savaria Corporation Due to Child Entrapment Hazard; Risk of Serious Injury or Death…

Savaria Corporation of Canada

High riskUsing this product could cause serious injury, illness or death — stop using it now.

What you should do

Consumers should keep unsupervised young children away from the recalled residential elevators and contact the manufacturers for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided on request.

Firm contact: Savaria toll-free at 855-983-5520 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.home-elevator-door-gap.com or www.savaria.com and click on "Recall" at the bottom of the page for more information.

What it looks like

  • Recalled product from Savaria Corporation
  • Recalled product from Savaria Corporation

Is this the product you have?

  • Savaria and Garaventa branded residential elevators
Amount recalled
About 19,500

Where it was sold

Sold at Savaria and Garaventa branded residential elevators and parts were sold nationwide through a network of authorized dealers and, occasionally, directly to consumers from January 1999 through December 2021 for between approximately $20,000 to $35,000 including installation..

Why it was recalled

Stop using this product now

Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate due to a hazardous gap, and suffer serious injuries or death when the elevator is called to another floor.

Using this product could cause serious injury, illness or death — stop using it now.

Reports so far: None reported

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Where this came from

Source: U.S. Consumer Product Safety Commission

Read the CPSC notice

Notice updated Jan 11, 2022 · Data as of Sep 19, 5:23 PM UTC

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