Reported Jan 26, 2022
Eguana Technologies Recalls Evolve Home Energy Storage Systems with LG Battery Due to Fire Hazard
Eguana Technologies, of Calgary, Canada (home energy system)
Risk not classifiedThe agency has not ranked the risk yet — treat the notice as a caution.What you should do
Consumers should immediately contact Eguana Technologies to schedule a free repair to the Evolve system. All recalled units connected online will have the batteries state of charge remotely limited, to reduce the risk of overheating until the batteries are replaced. If your unit is not connected online, contact Eguana Technologies to schedule a technician to come to your residence to manually reduce the state of charge, at no cost. Eguana Technologies will arrange for all recalled lithium-ion batteries to be properly replaced and disposed of according to federal and state regulations, and is contacting all known owners directly or through its installers.
Firm contact: Eguana Technologies at 800-667-6478 from 9 a.m. to 5 p.m. ET, Monday through Friday, email at lgrecall@eguanatech.com or online at: www.eguanatech.com/recalls or www.eguanatech.com and click on "Safety Recalls" at the bottom of the page.
What it looks like
Is this the product you have?
- Evolve Home Energy Storage Systems
- Amount recalled
- About 245
Where it was sold
Sold at Online at Amazon.com from October 2020 through May 2021 for between $16 and $25..
Why it was recalled
The lithium-ion battery modules within the Evolve Home Energy Storage Systems can overheat, posing a fire hazard.
The agency has not ranked the risk yet — treat the notice as a caution.
Reports so far: None reported
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
Free recall alerts
Get alerted about new Eguana Technologies, of Calgary, Canada (home… recalls
One email when a matching recall is published. No account, no cost, unsubscribe in one click.
We email you about recalls and nothing else. Every send has a one-click unsubscribe, and you can change your preferences any time without an account.