Reported Jan 28, 2022
Johnson Health Tech Recalls Matrix T1 and T3 Commercial Treadmills Due to Fire Hazard (Recall Alert)
Johnson Health Tech North America Inc. of Cottage Grove, Wisc.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Exercise facilities should ensure that the power cord is completely inserted into the power socket on the treadmills prior to each use, until repaired. Contact Johnson Health Tech North America to schedule a free installation of a power cord bracket. Johnson Health Tech North America is contacting all known purchasers directly.
Firm contact: Johnson Health Tech North America toll-free at 866-218-3674 from 8 a.m. to 5 p.m. CT, Monday through Friday, email at reworks@johnsonfit.com, or online at https://matrixfitness.com/us/eng/safety-notices or at www.matrixfitness.com and click on "Safety Notices" for more information.
What it looks like
Is this the product you have?
- Matrix T1 and T3 Series Commercial Treadmills
- Amount recalled
- About 19,900 (In addition, about 17 in Canada)
Where it was sold
Sold at Johnson Health Tech North America and Johnson Fitness & Wellness stores nationwide and online at www.MatrixFitness.com from August 2009 through October 2020 for between $3,400 and $8,900..
Why it was recalled
Stop using this product now
The power cord can become loose from the treadmill's power socket, posing a fire hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Matrix Fitness has received 58 reports of the treadmill's power cord and socket sparking, smoking, and/or melting, including seven reports of fire; two resulting in property damage. No injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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