Reported Apr 14, 2022
GE Appliances, a Haier Company, Recalls Bottom Freezer, French Door Refrigerators Due to Fall Hazard
GE Appliances, a Haier company of Louisville, Kentucky
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should contact GE Appliances to determine if their unit is part of the recall and to schedule a free in-home service call to have the freezer's handle mounting fasteners replaced and the handle re-installed and for instructions for safe use pending a repair. The firm is contacting all known purchasers directly.
Firm contact: GE Appliances toll-free at 888-345-4671 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.geappliances.com/ge/recall/bottom-freezer-refrigerator-2022/ or www.geappliances.com and click on "Recall Information" at the bottom of the page for more information.
What it looks like
Is this the product you have?
- GE-brand Free-Standing French Door Refrigerators in Fingerprint Resistant Stainless Steel
- Amount recalled
- About 155,000 (In addition, about 2,300 were sold in Canada)
Where it was sold
Sold at The Home Depot, Lowe's, Best Buy and other home improvement and home appliance stores nationwide and online at Lowes.com and BestBuy.com from February 2020 through January 2022 for between $1,900 and $2,500, depending on the model..
Why it was recalled
Stop using this product now
The freezer handle can detach when a consumer tries to open the freezer drawer, posing a fall hazard to the consumer.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received 71 reports of the freezer drawer handle detaching, resulting in 37 reported injuries, including three serious fall injuries.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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