Reported Apr 21, 2022
Norwex USA Recalls Ceramic Knives Due to Laceration Hazard
Norwex USA Inc. of Coppell, Texas
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled ceramic knives and contact Norwex USA for information on how to obtain a free replacement and to request a return kit which includes a pre-paid return shipping label.
Firm contact: Norwex USA Inc. toll-free at 833-882-5569 from 8 a.m. through 8 p.m. CT Monday through Friday and 9 a.m to 5 p.m CT Saturday, email at USNorwexservice@Norwex.com or at https://norwex.biz/en_US/product-recall or at www.norwex.biz and click on product recall link at the bottom of the page.
What it looks like
Is this the product you have?
- Norwex Ceramic Knives
- Amount recalled
- About 40,000 (In addition, 2,500 in Canada)
Where it was sold
Sold at Norwex USA and Norwex Canada as a promotional product from January 2022 through February 2022 for free..
Why it was recalled
Stop using this product now
The handle on the Norwex ceramic knives can break during use, posing a laceration hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received 188 reports of incidents, including 158 reports of the handle breaking and 30 reports of damage to the knives during shipping. No injuries have been reported.
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