Reported Jun 9, 2022
Nautilus Recalls Treadmills Due to Fall Hazard
Zhejiang Arcana Power Health Tech. Co. Ltd. of China
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled treadmills and contact Nautilus to receive a free USB flash drive with a software upgrade and installation instructions. Nautilus will automatically ship the USB flash drive and instructions at no cost to customers who purchased the treadmills directly from Nautilus. The instructions will direct consumers to plug the flash drive into the USB port on the treadmill to upload the software upgrade.
Firm contact: Nautilus at 800-266-2108 from 6 a.m. to 5 p.m. PT Monday through Friday, or online at https://download.nautilus.com/pdf/NLS.T616-T618.cpsc.safety.notice.EN.pdf or www.Nautilus.com and click on "Recall Notices" at the bottom of the page for more information.
What it looks like
Is this the product you have?
- Nautilus Treadmills
- Amount recalled
- About 7,300
Where it was sold
Sold at Best Buy, Walmart and other stores nationwide and online at www.Nautilus.com and www.Amazon.com from April 2021 through November 2021 for about $1,150 for Model T616 and about $1,500 for Model T618..
Why it was recalled
Stop using this product now
The treadmills can start on their own, posing a fall hazard to a user.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Nautilus has received 21 reports of the treadmills self-starting. No injuries have been reported.
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