Reported Jun 16, 2022
Sienhua Group Recalls WarmWave and Hunter Ceramic Tower Heaters Due to Fire and Burn Hazards
Sienhua Group (North America) Inc. of Arlington, Texas
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled heaters, unplug the unit, and follow the instructions online at (www.homeproductservice.com/recall) on how to properly sever the electrical cord to make the unit unusable, and contact the distributor, Sienhua Group (North America), to receive a prorated refund.
Firm contact: Sienhua Group at 800-267-7857 Monday through Friday from 9 a.m. ET to 5 p.m. ET; via email at 18inCeramicHeaterRecall@gmail.com; or online at www.homeproductservice.com/recall for more information.
What it looks like
Is this the product you have?
- WarmWave and Hunter Oscillating Ceramic Tower Heaters
- Amount recalled
- About 580,000 (In addition, about 37,580 in Canada)
Where it was sold
Sold at Home Depot stores nationwide and online at Amazon.com, eBay, and other websites from September 2013 through February 2022 for about $30 to $40 depending on when purchased..
Why it was recalled
Stop using this product now
The ceramic tower heater's cord and plug can overheat when in use, posing fire and burn hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received eight customer reports of fire at the plug or cord and dozens of customer reports of the plug or cord overheating. There have been no reports of injury or death and one report of minor property damage.
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