Reported Jun 30, 2022
ShelterLogic Group Recalls RIO-Branded Swinging Hammock Chairs Due to Injury Hazard; New Instructions Provided
ShelterLogic Group, owner of RIO Brands of Watertown, Connecticut
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled chairs until they have reviewed the new instructions and the pins are properly inserted into the chair's legs per the instructions. Consumers should contact ShelterLogic Group to receive the new instructions that will help verify proper and safe pin insertion. New instructions can also be found at www.Safety.ShelterLogic.com.
Firm contact: ShelterLogic toll-free at 888-635-3359 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at RIOcare@shelterlogic.com, or online at Safety.ShelterLogic.com or rio.shelterlogic.com and click on Product Recalls at the top of the page for more information.
What it looks like
Is this the product you have?
- RIO-branded Swinging Hammock Chairs
- Amount recalled
- About 786,000
Where it was sold
Sold at Blain's Farm & Fleet, Camping World, Costco, Lowe's and Tractor Supply Company stores nationwide and online at Amazon.com, CampingWorld.com, Costco.com, Lowes.com and Walmart.com and other websites from January 2020 through June 2022 for between $40 and $60..
Why it was recalled
Stop using this product now
Improper insertion of the pins provided for assembly can cause the chair's legs to collapse, posing an injury hazard to the user.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: ShelterLogic Group has received 24 reports of incidents that resulted in injuries such as bruises, aches and pains, head lacerations, back strain, concussions and abrasions from consumers who fell while using the chair.
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