Reported Jul 7, 2022
John Deere Recalls Lawn Tractors Due to Crash and Injury Hazards (Recall Alert)
Deere & Company of Moline, Illinois
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled lawn tractors and contact an authorized John Deere dealer for a free repair. John Deere is contacting all known purchasers directly.
Firm contact: Deere & Company at 800-537-8233 from 7 a.m. to 7 p.m. ET Monday through Friday and 9 a.m. to 3 p.m. ET on Saturday, or online at https://www.deere.com/en/parts-and-service/recall-information/ or www.deere.com and click on "Recalls" on the drop-down menu under "Parts & Services" for more information.
What it looks like
Is this the product you have?
- John Deere X380 and X390 Lawn Tractors
- Amount recalled
- About 160 (In addition, about 30 were sold in Canada)
Where it was sold
Sold at John Deere dealers nationwide and online at John Deere.com from April 2022 through May 2022 for between $5,000 and $6,300..
Why it was recalled
Stop using this product now
The wheel hubs were not manufactured to specifications and can fail, causing the tractor to lose braking and propulsion, posing crash and injury hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received three reports of the lawn tractor not braking properly. One minor injury resulting in bruises and abrasions has been reported.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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