Reported Aug 11, 2022
Residential Elevators Recalls Home Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young…
Residential Elevators, Inc. of Tallahassee, Fla.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should keep unsupervised young children away from the recalled residential elevators and contact Residential Elevators, Inc. for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided upon request.
Firm contact: Residential Elevators, Inc. toll-free at 877-794-3032 from 8 a.m. to 5 p.m. ET Monday through Friday, email at doorgapsafety@residentialelevators.com or online at www.ResidentialElevators.com/recall or www.ResidentialElevators.com and click on "Recall Information" at the home page for more information.
What it looks like
Is this the product you have?
- Residential Elevators
- Amount recalled
- About 31,000
Where it was sold
Sold at Directly to consumers and by authorized dealers nationwide from 1986 through July 2022 for between $20,000 and $35,000 including installation..
Why it was recalled
Stop using this product now
Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap and suffer serious injuries or death when the elevator is called to another floor.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Residential Elevators, Inc. is aware of one incident involving one of its residential elevators, installed by an independent installer, that resulted in a serious spinal injury to a child.
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