Reported Sep 1, 2022
TJX Recalls Outdoor Metal Hanging Chairs Due to Fall Hazard
The TJX Companies Inc. of Framingham, Massachusetts
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled chairs and return them to any HomeGoods, Homesense or HomeGoods/T.J. Maxx or Marshalls combination stores for their choice of either a full refund or store credit of equivalent value.
Firm contact: HomeGoods at 800-888-0776 from 9 a.m. to 6 p.m. ET Monday through Friday, email at customerservice@tjx.com or online at www.homegoods.com and click on "Product Recalls" at the bottom of the page or at; https://www.homegoods.com/us/store/jump/topic/find-help/our-product-/2400009#productrecalls. Homesense toll-free at 855-660-4663 from 9 a.m. to 6 p.m. ET Monday through Friday or online at www.homesense.com and click on "Product Info/Recalls" at the bottom of the page or at https://us.homesense.com/recalls for more information.
What it looks like
Is this the product you have?
- Novogratz brand Outdoor Metal Hanging Chairs
- Amount recalled
- About 5,000 (In addition, about 194 were sold in Canada)
Where it was sold
Sold at HomeGoods and Homesense stores and HomeGoods/T.J. Maxx or Marshalls combination stores nationwide from March 2021 through May 2022 for between $300 and $330..
Why it was recalled
Stop using this product now
The hanging chair can tip or fall over or the metal hook or chain suspending the chair can break when a consumer is seated in the chair, posing a fall hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received 22 reports of the chairs tipping or falling over, or breaking at the hook or chain, resulting in 16 injuries including bruises and a mild concussion.
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