Reported Sep 15, 2022
Cervélo USA Recalls R5 and Caledonia-5 Bicycles and Cervélo Replacement Stems Due to Fall Hazard
Cervélo USA Inc. of Aliso Viejo, California
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the two recalled models of Cervélo bicycles and Cervélo replacement stems and contact their authorized Cervélo dealer to arrange for a free repair to replace the faceplate.
Firm contact: Cervélo toll-free at 833-416-8605 from 10 a.m. to 5 p.m. PT Monday through Friday, email at ST31LTRecallSupport@cervelo.com or online at https://www.cervelo.com/product-recalls, or at www.Cervelo.com and click on "Recalls" for more information. Cervélo dealers can be located at https://www.cervelo.com/store-locator or at Cervelo.com.
What it looks like
Is this the product you have?
- Model Year 2022 Cervélo R5 and Caledonia-5 bicycles and Cervélo ST31 LT replacement stems
- Amount recalled
- About 1,800 bicycles and 182 stems (In addition, about 243 bicycles were sold in Canada)
Where it was sold
Sold at Cervélo dealers nationwide sold the bicycles and replacement stems from May 2021 through July 2022 for between $5,000 and $13,000 (bicycles) and about $300 (ST31 LT replacement stems)..
Why it was recalled
Stop using this product now
The handlebars on the bicycles can slip in the stem and cause the rider to lose control, posing a fall hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received 13 reports of handlebar slippage. One injury has been reported, resulting from a fall.
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