Reported Sep 29, 2022
Hyper Products Recalls HyperJuice USB-C Battery Packs Due to Fire Hazard
Hyper Products Inc. of Fremont, California
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled HyperJuice 130W USB-C Battery Packs and contact Hyper Products for a refund in the form of a www.Hypershop.com store credit for the purchase price of the product.
Firm contact: Hyper Products toll-free at 866-203-5570 from 8 a.m. to 5 p.m. ET, Monday through Friday or online at www.hypershop.com/pages/notices-and-recalls or www.hypershop.com and click on "Recalls" at the bottom of the page for more information and to register.
What it looks like
Is this the product you have?
- HyperJuice 130W USB-C Battery Packs
- Amount recalled
- About 13,700 (In addition, about 151 were sold in Canada and about 7 were sold in Mexico)
This recall covers 2 products
The agency filed one notice per product. You are reading one of them; the other one is below.
Where it was sold
Sold at B&H Photo Video stores in New York and at www.bhphotovideo.com and online at www.hypershop.com, www.indiegogo.com and www.kickstarter.com from October 2018 through April 2022 for between $122 and $158..
Why it was recalled
Stop using this product now
The battery pack can overheat while charging, posing a fire hazard to consumers.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Hyper Products has received two reports of the battery pack overheating, resulting in smoke, melting and property damage. No injuries have been reported.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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