Reported Oct 13, 2022
E-Bikes Recalled Due to Fire, Explosion and Burn Hazards; Distributed by Ancheer
Shenzhen Sailvan Network Technology Ltd. d/b/a Ancheer of China
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should stop using the recalled e-bikes immediately and contact Ancheer for a free replacement battery and battery mount.
Firm contact: Ancheer toll-free at 888-661-1330 from 9 a.m. to 5 p.m. ET Monday through Friday, except on public holidays, by email at service@ancheer.shop, or online at www.ancheer.shop/recalls or www.ancheer.shop and click on "Recalls" at the top of the page for more information.
What it looks like
Is this the product you have?
- Ancheer E-bikes
- Amount recalled
- About 22,000
Where it was sold
Sold at Online at www.aliexpress.com, www.ancheer.shop, www.amazon.com, www.ebay.com, www.newegg.com, www.overstock.com, www.rakuten.com, www.sears.com, www.walmart.com and www.wish.com from January 2016 through June 2022 for between $280 and $930..
Why it was recalled
Stop using this product now
The lithium-ion batteries can ignite, explode or spark, posing fire, explosion and burn hazards to consumers.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Ancheer has received six reports of incidents involving fire, explosions, or sparks, including four reports of burn injuries.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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