Reported Nov 3, 2022
Rad Power Bikes Recalls RadWagon 4 Electric Cargo Bikes Due to Fall and Crash Hazards (Recall Alert)
Rad Power Bikes Inc. of Seattle, Washington
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled E-Bikes and contact Rad Power Bikes to schedule a free repair to replace both tires and rim strips. Rad Power Bikes is contacting all known purchasers directly.
Firm contact: Rad Power Bikes toll-free at 844-406-2703 from 7 a.m. to 6 p.m. PT Monday through Sunday, email at RadFix@radpowerbikes.com or online www.radpowerbikes.com/pages/recall-radwagon4-tires. or go to https://www.radpowerbikes.com/ and click on "Recalls" at the top of the page for more information.
What it looks like
Is this the product you have?
- RadWagon 4 Electric Cargo Bikes
- Amount recalled
- About 29,300
Where it was sold
Sold at Rad Power Bikes stores nationwide and online at www.radpowerbike.com from September 2020 through August 2022 for about $2,000 (RadWagon 4 ebike) and for about $40 (tire) sold separately..
Why it was recalled
Stop using this product now
The rim strip on the tires can be misaligned, causing the tube to pop and damage the tire. Additionally, the tires with a ribbed sidewall can unexpectedly go flat, risking serious injuries from loss of control and/or crash.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received 137 reports of tires blowing out, deflating and separating from the sidewalls. There were eight injuries including five reports of road rash, cuts and/or bruises and one report of a broken wrist and one report of a broken arm.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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