Reported Dec 15, 2022
SIMU Recalls Motors Sold with Awnings and Shutters Due to Shock and Electrocution Hazards
SIMU/Somfy Systems Inc. of Dayton, New Jersey
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the manual override feature if their motorized awnings or shutters are not connected to a GFCI outlet or circuit breaker. Consumers should contact SIMU for assistance in identifying the motor and to arrange for a free inspection and replacement motor.
Firm contact: SIMU toll-free at 855-944-5598 from 8 a.m. to 5 p.m. ET, Monday through Friday or online at www.simu.com/us/dmi6hzrecall or www.simu.com and click on "Recalls" at the bottom of the page for more information.
What it looks like
Is this the product you have?
- SIMU DMI6 Hz motors sold with awnings and shutters
- Amount recalled
- About 13,800 (In addition, about 12 were sold in Canada)
Where it was sold
Sold at SIMU authorized dealers, installers and contractors from March 2018 through June 2022 with awnings or shutters for between $1,260 and $1,740..
Why it was recalled
Stop using this product now
The awning and shutter motor's power cable can disconnect while opened or closed manually (using the manual override feature), posing electric shock and electrocution hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: None reported
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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