Reported Feb 9, 2023
Textron Specialized Vehicles Recalls E-Z-GO PTVs Due to Fire Hazard (Recall Alert)
Textron Specialized Vehicles of Augusta, Georgia
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled PTVs, turn the key switch to the OFF position and do not connect electric powered PTVs to a charger or a power outlet. Contact Textron Specialized Vehicles to schedule a free repair. The dealer will install a fiberglass/aluminum thermal insulation protective sleeve over the USB charge port module. Textron Specialized Vehicles is contacting all purchasers directly.
Firm contact: Textron Specialized Vehicles toll-free at 888-525-6040 from 8 a.m. to 5 p.m. ET, Monday through Friday, email at jcook03@textron.com or online at https://ezgo.txtsv.com and click on "Recall Information" or https://ezgo.txtsv.com/resources/recall-information for more information.
What it looks like
Is this the product you have?
- E-Z-GO Personal Transportation Vehicles (PTVs)
- Amount recalled
- About 143,000 (In addition, about 8,100 were sold in Canada and about 1,000 in Mexico) (Some of the PTVs have been previously recalled in September 2021, January 2022 and September 2022)
Where it was sold
Sold at E-Z-GO dealerships nationwide and online via E-Z-GO's Dealer to Driver program from May 2020 through November 2022 from between $8,200 and $15,700..
Why it was recalled
Stop using this product now
The electronic board that powers the USB port can overheat and ignite adjacent components, posing a fire hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Textron Specialized Vehicles has received 30 reports of the electronic board overheating, including two resulting in a fire with property damage. No injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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