Reported Mar 2, 2023
Relion Battery Recalls Relion Insight Series Lithium Batteries Due to Thermal Burn and Fire Hazards
RELiON Battery of Menomonee Falls, Wisconsin
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled RELiON InSight Series® 48V batteries and contact RELiON Battery for a free repair. RELiON will provide a shipping container for the free return of the recalled batteries. A repaired battery with equivalent remaining cycle life will be shipped back immediately. RELiON will also extend the warranty on replaced batteries for an additional six months beyond the original warranty period.
Firm contact: RELiON collect at 803-324-6644 from 8 a.m. to 5 p.m. ET Monday through Friday, or email at AMER-recall@oneasg.com, online at www.relionbattery.com/product-recall-us or www.relionbattery.com and click on Product Recalls at the bottom of the page.
What it looks like
Is this the product you have?
- RELiON InSight Series® lithium batteries
- Amount recalled
- About 7,250 (In addition, about 121 were sold in Canada)
Where it was sold
Sold at Authorized RELiON distributors and online at www.relionbattery.com/product-recall-us or relionbattery.com from May 2021 through November 2022 for about $1,350..
Why it was recalled
Stop using this product now
The batteries can overheat, posing thermal burn and fire hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The company has received five reports of batteries overheating. No injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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