Reported Mar 2, 2023
DR Power Equipment Recalls PRO XL501 Chipper Shredders Due to Laceration Hazard (Recall Alert)
Generac of Waukesha, Wisconsin
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled chipper shredders. DR Power Equipment is contacting all known purchasers and automatically sending them a repair kit with installation instructions. Consumers will also be provided with a small sticker with letters "NF" to place on the unit's data tag to indicate that the scroll has been replaced. Consumers not wishing to make the repair themselves will be directed to a servicing dealer to make the free repair for them, including transportation to and from the dealer.
Firm contact: DR Power at 800-550-7016 from 8:30 a.m. to 5 p.m. ET Monday through Friday, email at recall@DRPower.com or online at www.drpower.com and click on Product Recalls link at the bottom of the page for more information.
What it looks like
Is this the product you have?
- DR®Power PRO XL501 Chipper Shredders
- Amount recalled
- About 2,100 (In addition, about 27 were sold in Canada and about 3 were sold in Mexico)
Where it was sold
Sold at Authorized DR Power equipment dealers nationwide and online at www.drpower.com from September 2019 through September 2022 for about $3,800..
Why it was recalled
Stop using this product now
The fin scroll of the chipper shredder can fail, ejecting pieces of metal from the chipper shredder hopper during operation, posing a laceration hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received six reports of the chipper shredders ejecting pieces of metal. No injuries have been reported.
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