Reported Mar 30, 2023
Cannondale Recalls Tesoro Neo X Speed Electric Bicycles Due to Fall and Injury Hazards
Cycling Sports Group Inc. of Wilton, Connecticut
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled bicycles and contact Cannondale for instructions on how to receive a free repair. Cannondale is contacting all known purchasers directly.
Firm contact: Cannondale at 800-245-3872 from 9 a.m. to 6 p.m. ET Monday through Friday, email at ridersupport@cannondale.com or online at www.cannondale.com/en/safety-and-recalls or www.cannondale.com and click on "Recalls & Notices" at the bottom of the page for more information.
What it looks like
Is this the product you have?
- Cannondale Tesoro Neo X Speed Electric Bicycles
- Amount recalled
- About 75
Where it was sold
Sold at Authorized Cannondale dealers nationwide during September 2022 for about $5,500..
Why it was recalled
Stop using this product now
The bicycles do not meet the U.S. safety standard; the hand brakes are configured in accordance with the European safety standard which is reversed from the U.S. safety standard, posing fall and injury hazards to the rider.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: None reported
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