Reported Mar 31, 2023
The Laundress Recalls Fabric Conditioners Due to Chemical Hazard, Including Previously Recalled Units
The Laundress, a subsidiary of Conopco Inc., d/b/a Unilever of Englewood Cliffs, New Jersey
Risk not classifiedThe agency has not ranked the risk yet — treat the notice as a caution.What you should do
Consumers should immediately stop using the recalled fabric conditioners and contact The Laundress for instructions to receive a full refund. Consumers who have previously requested a refund for these products in response to The Laundress' December 2022 recall and reimbursement program should not submit a new request. Consumers who purchased the recalled products on or after January 2021 can request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt, or if purchased through www.TheLaundress.com, consumers can submit their e-mail address for a refund. Consumers who purchased the recalled products before January 2021 should take a photo of the lot code with their initials and the date written in marker and contact The Laundress for a full refund of the purchase price, with receipt, or of the manufacturer's suggested retail price, without receipt.
Firm contact: The Laundress at 800-681-1915 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.TheLaundressRecall.com or at www.TheLaundress.com and click on "Get Started" on the homepage for more information.
What it looks like
Is this the product you have?
- The Laundress Fabric Conditioners
- Amount recalled
- About 800,000 (730,000 of the 800,000 were recalled on December 1, 2022). (An additional 13,000 units were sold in Canada)
Where it was sold
Sold at Online at TheLaundress.com, Amazon.com, and additional websites and in stores at The Laundress, Bloomingdale's, The Container Store, Saks Fifth Avenue, Target, Nordstrom, Jenni Kayne, Kith, Peruvian Connection, N.Peal, Brooklinen, and other major retailers nationwide from 2011 through November 2022 for between $1 and $20..
Why it was recalled
The fabric conditioners can contain a chemical impurity, ethylene oxide, a carcinogen that can cause adverse health effects if there is significant and direct long-term exposure.
The agency has not ranked the risk yet — treat the notice as a caution.
Reports so far: None reported
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