Reported Apr 20, 2023
DynaDrive Fresh Water Well Pumps Recalled Due to Risk of Electric Shock; Manufactured by Davey Water Products
Davey Water Products of Australia
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should not attempt to turn the pumps off, change settings on the pumps, inspect or repair the pumps, or otherwise touch the pumps. Consumers should register their pump(s) on Davey's website to schedule a free inspection to verify that the connections are correctly grounded and, if necessary, repair the grounding. Consumers can register their pump(s) on the firm's website at https://www.daveywater.com/us/product-service-campaign-dynadrive.
Firm contact: Davey Water Products toll-free at 888-755-8654 from 9 a.m. to 5 p.m. ET Monday through Friday, or email at dynadrive@daveyusa.com, or online at https://www.daveywater.com/us/product-service-campaign-dynadrive to register the pump or at www.daveywater.com/us and click on the "DynaDrive Product Safety Recall" link on the main landing page for more information. Consumers can also contact the store where they purchased their product(s) to arrange for the free inspection and repair.
What it looks like
Is this the product you have?
- DynaDrive Fresh Water Well Pumps
- Amount recalled
- About 1,060
Where it was sold
Sold at Online, in stores, and via contractors through third-party distribution partners from August 2020 through December 2022. DynaDrive pumps with model number DD60-10NPT were sold for about $2,000 and DynaDrive pumps with model number DD90-11NPT were sold for about $2,100..
Why it was recalled
Stop using this product now
The pumps are not adequately grounded and can pose an electric shock hazard to the user.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Davey has received one report of a consumer in Australia who experienced an electrical shock. No incidents or injuries have been reported in the United States.
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