Reported Jun 22, 2023
Havertys Recalls Concord Dual Power Recliner Chairs Due to Fall Hazard (Recall Alert)
Artistic Leathers S de RL de CV of Mexico (Chairs)
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled recliner chairs and contact Havertys for a free repair by a service technician to install a replacement part in the metal power assembly mechanism. Havertys is contacting known purchasers directly.
Firm contact: Havertys toll-free at 888-428-3789 from 8 a.m. to 7 p.m. ET Monday through Saturday, or online at www.Havertys.com and click on "Safety & Recall" at the bottom of the page or https://www.havertys.com/safety-and-care for more information.
What it looks like
Is this the product you have?
- Havertys Concord Dual Power Recliner Chairs
- Amount recalled
- About 930
Where it was sold
Sold at Havertys stores nationwide and online by Havertys from September 2020 through January 2023 for between $3,000 and $3,800..
Why it was recalled
Stop using this product now
When the chair is reclined and weight is applied to the chair back while returning to the upright position, the metal power mechanism assembly can bend, and cause the chair back to detach, posing a fall hazard to consumers.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received nine reports of the chair back detaching including two consumers who reported injuries involving the back, neck and hip.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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