Reported Jul 6, 2023
woom Bikes USA Recalls woom ORIGINAL Kids' Bicycles Due to Fall Hazard
woom Bikes USA of Austin, Texas
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should stop using the recalled bicycles and contact woom Bikes USA for a free repair kit. woom Bikes USA is contacting all known purchasers directly.
Firm contact: woom Bikes USA toll-free at 855-966-6872 from 8 a.m. to 5 pm CT, Monday through Friday or email at productsafetyUS@woom.com or online https://faq.us.woombikes.com/article/337-stem-recall-notice or www.woom.com/en_US/ and click on "Recalls" for more information.
What it looks like
Is this the product you have?
- woom ORIGINAL Bicycles
- Amount recalled
- About 84,000 (In addition, 533 were sold in Canada)
Where it was sold
Sold at woom.com, amazon.com and select local bicycle stores nationwide from September 2018 through March 2022 for between $200 and $530..
Why it was recalled
Stop using this product now
The stem and handlebar on the bikes can detach and cause riders to lose control, posing a fall hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received 77 reports of the handlebar stem detaching or loosening, resulting in 19 injuries involving bruising, cuts or abrasions.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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