Reported Jul 27, 2023
Soft Play Recalls Sky Wheels Due to Fall Hazard and Risk of Injury to Children (Recall Alert)
Soft Play LLC of Huntersville, North Carolina
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Businesses should contact Soft Play to schedule a free inspection. If needed, a repair will be made. Soft Play has contacted all known businesses/operators directly. Businesses have also been advised to communicate to customers to not use the Sky Wheel until it is inspected and, if necessary, repaired.
Firm contact: Soft Play at 800-782-7529 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at https://www.softplay.com/product/sky-wheels/ or at www.softplay.com and click on "Customer Service" at the bottom of the page, then click on the "Recall" tab in the middle of the page for more information.
What it looks like
Is this the product you have?
- Sky Wheels
- Amount recalled
- About 3,500
Where it was sold
Sold at Sold to McDonalds, YMCA, Lifetime Fitness, Burger King, Crunch Fitness, LTF Club Organizations and other fitness and recreational play areas for use by children from June 2009 through July 2022 for about $624..
Why it was recalled
Stop using this product now
The Sky Wheels can become detached from the overhead rail on the play set, posing a fall hazard and risk of injury to children.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received a total of 15 reports of the Sky Wheel detaching from the rail of the play set including three reported injuries involving lacerations to the scalp.
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