Reported Jul 27, 2023
GAF Energy Recalls Timberline Solar Energy Shingles Due to Fire Hazard (Recall Alert)
GAF Energy LLC of San Jose, California
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
GAF Energy will replace all jumper modules and check the electrical components of each solar shingle for defects, and repair free of charge. GAF Energy has been remotely shutting off impacted systems until the remediation is complete and consumers will be compensated for monetary losses due to the loss of solar energy generation during that time. GAF Energy is contacting known owners of the energy shingles directly by phone to schedule the repair and replacement of the recalled jumper modules and affected electrical components. If consumers have not been contacted by GAF Energy, they should contact their installers to determine if their solar energy shingles' components are recalled.
Firm contact: GAF Energy toll-free at 888-838-5567 from 8 a.m. to 8 p.m. ET Monday through Friday, or online at https://www.gaf.energy/important-safety-message/ or https://www.gaf.energy/ and click on "Recall" for more information.
What it looks like
Is this the product you have?
- Timberline Solar Energy Shingles
- Amount recalled
- About 2,100
Where it was sold
Sold at GAF direct sales to and through installing contractors in select states from November 2021 through April 2023. The recalled shingles were sold as part of solar systems that range in price from $40,000 to $100,000..
Why it was recalled
Stop using this product now
The electrical components in the solar energy shingles can malfunction, posing a fire hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received one report of fire and five reports of thermal incidents resulting in property damage, including damage to the roof deck. No injuries have been reported.
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