Reported Aug 24, 2023
Aiper Elite Pro Cordless Robotic Pool Vacuum Cleaners Recalled Due to Burn and Fire Hazards; Distributed by Shenzhen…
Compurobot Technology Company of China
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled pool vacuums and contact Aiper to receive a free replacement of Aiper's Seagull Pro robotic pool cleaner. Aiper will provide a free return label for consumers to send the product back to Aiper. Within seven days of receiving the recalled Elite Pro, Aiper will ship the replacement product. Aiper is contacting all purchasers directly.
Firm contact: Aiper toll-free at 888-968-0666 from 9 a.m. to 9 p.m. ET Monday through Friday or email at recall@aiper.com or online at https://aiper.com/elite-pro-recall/ or online at https://aiper.com and click on the "Elite Pro Recall" banner at the bottom of the page for more information.
What it looks like
Is this the product you have?
- Aiper Elite Pro GS100 cordless robotic pool vacuum cleaners
- Amount recalled
- About 22,000 (In addition, about 50 were sold in Canada and about four were sold in Mexico)
Where it was sold
Sold at Online at www.aiper.com, Amazon.com, www.cocktailpool.com, www.factorypure.com, www.myrobotdirect.com, www.wellbots.com and uspoolsite.com from January 2023 through May 2023 for between $600 and $800..
Why it was recalled
Stop using this product now
When the charging cord is plugged into the device without the adapter and/or directly into the charging port on the machine, the battery can overheat and short circuit, posing burn and fire hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received 17 reports of the recalled pool vacuums overheating including one report of a minor burn to a consumer's fingertip, which did not require medical treatment. No property damage has been reported.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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