Reported Oct 5, 2023
Russound Recalls MCA-88 Multizone Controller Amplifiers Due to Fire Hazard
Russound/FMP Inc. of Portsmouth, New Hampshire
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled Russound MCA-88 Multizone Controller Amplifiers and contact Russound to arrange for a free replacement unit to be installed at no cost by a certified professional installer.
Firm contact: Russound at 800-638-8055 from 8:30 a.m. to 5 p.m. ET Monday through Friday, by email at recall@russound.com or online at https://russound.com/MCA88 or https://russound.com and click on "Product Recalls" for more information.
What it looks like
Is this the product you have?
- Russound MCA-88 Multizone Controller Amplifiers
- Amount recalled
- About 3,170 (In addition, about 245 were sold in Canada)
Where it was sold
Sold at Sold to wholesalers, who then sell them to installation professionals for sale to and installation for consumers from January 2021 through July 2023 for about $4,000..
Why it was recalled
Stop using this product now
The internal circuit board components can overheat, posing a fire hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received 16 reports of smoking, charring and burning. The damage has been contained to the unit only. No injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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