Reported Nov 2, 2023
Lochinvar Recalls Condensing Boilers Due to Risk of Carbon Monoxide Poisoning
Lochinvar LLC of Lebanon, Tennessee
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers with the recalled boilers should immediately contact the installer or a qualified technician to schedule a free repair. The repair will consist of installing a steel plate, which will be affixed to the base of the flue collector to act as a reinforcement. Consumers who continue use of the boilers while awaiting repair should have working carbon monoxide alarms outside of sleeping areas and on each floor of the home.
Firm contact: Lochinvar toll-free at 833-232-9706 from 8 a.m. to 8 p.m. ET Monday through Friday or online at www.lochinvar.com and click on "Recall Notices" at the bottom of the page. Consumers can also check for the recalled boilers' serial number at: www.waterheaterrecall.com, and select the look-up feature for the flue collector recall. Consumers with Lochinvar-branded boilers can find a qualified service technician by visiting: http://green.lochinvar.com/support/contractorlocator.aspx. Consumers with A.O. Smith or State Industries-branded boilers should contact their installer. Consumers who do not know their installer can contact Lochinvar toll-free at 833-232-9706 or email the firm at recallinfo@lochinvar.com.
What it looks like
Is this the product you have?
- Lochinvar, A.O. Smith and State Industries brand condensing residential boilers
- Amount recalled
- About 17, 370 (In addition, about 782 units were sold in Canada)
Where it was sold
Sold at Independent contractors, plumbers, and plumbing supply vendors and distributors from August 2021 through September 2023 for between $4,000 and $10,000, including installation. A limited number were sold to original equipment manufacturers who modify and use the boilers in integrated in-floor heating systems..
Why it was recalled
Stop using this product now
The boiler's flue collector can crack if exposed to a high impact event in the burner chamber, which can allow the boiler to emit carbon monoxide, posing a risk of carbon monoxide poisoning.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Lochinvar has received nine reports of broken flue collectors. Lochinvar has received no reports of injury.
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