Reported Nov 30, 2023
GE Appliances, a Haier Company, Recalls Electric Cooktops Due to Burn Hazard
Haier US Appliance Solutions Inc., d/b/a GE Appliances of Louisville, Kentucky
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately contact GE Appliances to arrange for free installation of a replacement burner knob assembly. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop. In the affected units, the burner can remain on following use even after being turned to the "off" position. In this case, the "On" indicator light will not be illuminated, but the "Hot Cooktop" light corresponding to the burner will remain illuminated until power to the cooktop is turned off at the breaker switch.
Firm contact: GE Appliances toll-free at 877-261-1509 from 8 a.m. to 5 p.m. ET Monday through Friday or online at http://geappliances.com/ge/recall/jp3030-cooktop-2023 or https://www.geappliances.com/ and click on the "JP3030 Cooktop Recall Information" button at the bottom of the webpage.
What it looks like
Is this the product you have?
- Knob-control electric radiant cooktops, model GE JP3030
- UPCs
084691809609084691809074084691809081- Amount recalled
- About 11,000
Where it was sold
Sold at Major home improvement and appliance stores nationwide, including Best Buy, Lowe's and The Home Depot, from July 2022 through 2023 for between $1,110 and $1,220..
Why it was recalled
Stop using this product now
The cooktop's burners can remain on after use, even after being turned to the "off" position, due to misaligned burner knob stems and fractured burner knob components that can exist in units manufactured between July 2022 and September 2022, posing a burn hazard to consumers.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: GE Appliances has received 83 reports of incidents in which a burner failed to regulate temperature accurately and/or power off when the knob was turned to the "off" position. No injuries have been reported.
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