Reported Nov 30, 2023
Polaris Recalls Patriot 9R MATRYX PRO RMK and Patriot 9R MATRYX RMK KHAOS Snowmobiles Due to Injury Hazard (Recall…
Polaris Industries Inc. of Medina, Minnesota
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair to replace the primary (drive) clutch, install a clutch guard kit and receive an owner's manual addendum. Polaris is notifying all dealers and registered owners directly.
Firm contact: Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Recalls" at the bottom of the page or www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls. Consumers can also contact Polaris' owner connections team at Owner.Connections@polaris.com or via an online forum accessible at https://www.polaris.com/en-us/off-road/owner-resources/help-center/email.
What it looks like
Is this the product you have?
- Model Year 2023 PATRIOT 9R MATRYX PRO RMK and PATRIOT 9R MATRYX RMK KHAOS Snowmobiles
- Amount recalled
- About 2,200 (In addition, about 1,000 were sold in Canada)
This recall covers 2 products
The agency filed one notice per product. You are reading one of them; the other one is below.
Where it was sold
Sold at Authorized Polaris dealers nationwide from January 2022 through April 2023 for between $18,500 and $19,900..
Why it was recalled
Stop using this product now
The primary (drive) clutch can fail and can cause the clutch or clutch components to come loose, posing an injury hazard to consumers.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received 91 reports of clutch failure, including nine reports where the clutch components separated from the unit. No injuries have been reported.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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