Reported Dec 7, 2023
Sourceone Ventures Recalls Windsor Queen Xtrabed™ Due to Injury and Tip Over Hazards; Sold Exclusively at Wayfair
SourceOne Ventures Inc. of Anaheim, California
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled Xtrabeds and contact J Grubb Designs, a wholly owned subsidiary of SourceOne Ventures, to schedule a free home repair by a technician. Consumers who opt to not receive the repair can instead select a full refund. J Grubb Designs is contacting all known purchasers directly.
Firm contact: J Grubb Designs at 800-392-0090 from 9 a.m. to 5 p.m. PT, Monday through Friday, email at Service@roomandloft.com or online at www.roomandloft.com/recalls or www.roomandloft.com and click on "Recalls" at the bottom of the page for more information.
What it looks like
Is this the product you have?
- Windsor Queen Xtrabed Mobile Murphy Beds
- Amount recalled
- About 12,000 (In addition, about 275 were sold in Canada)
Where it was sold
Sold at Online at www.wayfair.com from November 2016 through April 2023 for between $1,500 and $1,860..
Why it was recalled
Stop using this product now
The outer case or cabinet on the front, or smaller side, of the Xtrabed can break and fall when opening the bed from the front, posing an injury hazard. Further, the Xtrabed can tip over if not anchored to the wall, posing tip-over and entrapment hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received 19 reports of the Xtrabed's outer case breaking and falling when opened from the front, resulting in 11 injuries to consumers' shoulders, back, legs, knees or feet. The firm has received one report of a tip-over resulting in bruising to the arm.
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