Reported Dec 21, 2023
DGL Group Recalls Hover-1 Helix Hoverboards Due to Fire Hazard
DGL Group Ltd. of Edison, New Jersey
Risk not classifiedThe agency has not ranked the risk yet — treat the notice as a caution.What you should do
Consumers should stop using the recalled hoverboards immediately and contact Hover-1 for instructions as to how to receive a free replacement hoverboard.
Firm contact: DGL toll-free at 888-556-8426 from 11 a.m. to 4 p.m. ET Monday through Friday, or online at https://www.hover-1.com/pages/important-safety-information or www.hover-1.com and click on "Important Recall Information" at the top of the page.
What it looks like
Is this the product you have?
- Hover-1 Helix hoverboards (Camouflage and Galaxy colors only)
- Amount recalled
- About 25,000
Where it was sold
Sold at Online at www.walmart.com and www.amazon.com from September 2020 through December 2021 for between about $170 and $200..
Why it was recalled
The recalled hoverboard's lithium-ion battery can overheat, posing a fire hazard.
The agency has not ranked the risk yet — treat the notice as a caution.
Reports so far: DGL has received three reports of fire, which are associated with five reports of people experiencing headaches, nausea, or coughs from smoke inhalation and approximately $25,000 in reported property damage.
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