Reported Jan 25, 2024
Pacific Cycle Recalls E-Bikes Due to Fire Hazard
Pacific Cycle Inc. of Madison, Wisconsin
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using and unplug the recalled electric bikes. Consumers should enter their serial number on www.pacific-cycle.com/safety-notices-recalls before returning the bike(s) to confirm their electric bike is part of the recall. Return the recalled bikes to Bass Pro Shops or Cabela's to receive a full refund.
Firm contact: Pacific Cycle toll-free at 877-564-2261 from 7 a.m. to 6 p.m. CT Monday through Friday, email at customerservice@pacificycle.com or online at www.pacific-cycle.com/safety-notices-recalls or www.pacific-cycle.com and go to the bottom of the page and click on "Safety Notices & Recalls" for more information.
What it looks like
Is this the product you have?
- Ascend Cabrillo and Minaret Electric Bikes
- Amount recalled
- About 1,700
Where it was sold
Sold at Bass Pro Shops and Cabela's stores nationwide and online at basspro.com and cabelas.com from January 2023 through November 2023 for between $1,400 and $1,500..
Why it was recalled
Stop using this product now
The wiring harness that manages the charging of the lithium-ion battery was not properly assembled, creating a risk of overheating and fire while charging.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received three reports of the battery catching on fire, resulting in one injury of second-degree burns.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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