Reported Feb 1, 2024
Snap Recalls Lithium-Ion Battery Sold for Pixy Flying Cameras Due to Fire Hazard
Snap LLC. of Santa Monica, California
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the Pixy Flying Camera, remove the battery and stop charging it. Consumers should then visit www.pixy.com for instructions on how to participate in the recall, receive a refund of the purchase price, and dispose of the battery in accordance with local and state regulations. The Pixy flying camera and other Pixy accessories are also separately eligible for a refund of the purchase price.
Firm contact: Snap's recall hotline at 800-269-6990 24 hours a day, or email at support@pixy.com or online at https://support.pixy.com/recall or go to www.pixy.com and click on "Recalls" at the bottom of the page for more information. Snap is contacting all known purchasers directly.
What it looks like
Is this the product you have?
- Lithium-ion battery sold for Pixy Flying Cameras
- Amount recalled
- About 71,000
Where it was sold
Sold at Online at Pixy.com and Amazon.com from May 2022 through December 2023 for between $185 and $250 for the Pixy Flying Camera or "Flight Pack" bundle, between $40 and $50 for the extra charger/battery, and between $16 and $20 for the battery sold separately..
Why it was recalled
Stop using this product now
The lithium-ion battery in the camera can overheat, posing a fire hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Snap has received four reports of the battery overheating and bulging, resulting in one minor battery fire and one minor injury.
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