Reported Feb 1, 2024
Lovevery Recalls Slide & Seek Ball Runs with Wooden Knobs Due to Choking Hazard
Lovevery Inc. of Boise, Idaho
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers with a recalled ball run should immediately take it away from children, stop using it, and contact Lovevery for a free replacement. Consumers will receive a free replacement after registering on the firm's website, removing and marking the affected door with a specific case number (which will be emailed to known purchasers), uploading a photo of their marked door to www.recallrtr.com/ballrun, and affirming to Lovevery that the door will be disposed of in the trash. Lovevery is contacting all known purchasers directly.
Firm contact: Lovevery online at www.recallrtr.com/ballrun or www.lovevery.com/pages/product-recalls, call toll-free at 888-520-0167 from 7 a.m. to 6 p.m. CT Monday through Friday, email at ballrun@lovevery.com, and at lovevery.com and click on "Product Recalls" at the bottom of the page for more information.
What it looks like
Is this the product you have?
- Slide & Seek Ball Runs with Wooden Knobs
- Amount recalled
- About 47,000 (In addition, about 4,500 were sold in Canada)
Where it was sold
Sold at Online at Lovevery.com as part of the Babbler Play Kit from June 2023 through November 2023 for about $120 for the kit..
Why it was recalled
Stop using this product now
The packaging configuration can allow damage to the wooden knob on the Ball Run during shipping and cause it to come loose and detach, posing a choking hazard to children.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Lovevery has received 33 reports of the wooden knob detaching during shipping and six reports of the wooden knob detaching after shipment. No injuries have been reported.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
Free recall alerts
Get alerted about new Lovevery Inc. recalls
One email when a matching recall is published. No account, no cost, unsubscribe in one click.
We email you about recalls and nothing else. Every send has a one-click unsubscribe, and you can change your preferences any time without an account.