Reported Feb 1, 2024
Box Components Recalls BMX Race Bicycle Stems Due to Fall Hazard
The Cycle Group, dba Box Components, from Anaheim, California
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled bicycle stems and contact Box Components for a full refund or a free replacement stem, including shipping.
Firm contact: Box Components at 800-797-6880 from 8 a.m. to 5 p.m. PT Monday through Thursday; email at orders@boxcomponents.com; or online at https://boxcomponents.com/pages/recall-claim-form-delta-stem to process a recall claim or at https://boxcomponents.com/pages/recall-bulletin or https://boxcomponents.com and click on "Recalls and Bulletins" at the bottom of the page for more information.
What it looks like
Is this the product you have?
- BMX Race Box One Bicycle Stems
- Amount recalled
- About 160
Where it was sold
Sold at BMX Race dealers nationwide and online at https://boxcomponents.com from January 2023 through October 2023 for about $100 for the bicycle stems sold separately..
Why it was recalled
Stop using this product now
The stems' faceplate can crack and break, loosening the handlebars, and cause the rider to lose control, posing a risk of injury to the user in a crash.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received one report of a stem faceplate's cracking. No injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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