Reported Feb 22, 2024
IKEA Recalls USB Chargers Due to Burn and Electric Shock Hazards
IKEA Supply AG of Switzerland
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled chargers and return the charger to any IKEA store for a full refund; or, if you are unable to return it to a store, contact IKEA for instructions on how to dispose of the ÅSKSTORM 40W USB Chargers to receive a full refund. Proof of purchase (receipt) is not required to receive a full refund.
Firm contact: IKEA toll-free at 888-966-4532 from 9 a.m. to 10 p.m. ET Monday through Friday, or online at www.ikea.com/us/en/customer-service/product-support/recalls/ or www.ikea.com/us/en and click "Product Recalls" at the bottom of the page for more information.
What it looks like
Is this the product you have?
- ÅSKSTORM 40W USB Chargers
- Amount recalled
- About 22,600 (In addition, about 10,250 were sold in Canada)
Where it was sold
Sold at IKEA stores nationwide and online at IKEA.com from April 2020 through December 2023 for about $30..
Why it was recalled
Stop using this product now
The USB charger's cable can become damaged or break over time, posing burn and electric shock hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: IKEA has received 17 incident reports globally, including five reports of burns and four reports of electric shock. No incidents or injuries have been reported in the U.S.
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