Reported Feb 22, 2024
Polaris Recalls MATRYX Snowmobiles Equipped with PATRIOT 650 and 850 Engines Due to Injury Hazard (Recall Alert)
Polaris Industries Inc. of Medina, Minnesota
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair to replace the primary (drive) clutch. Polaris has notified consumers to stop riding the vehicles and is notifying all dealers and contacting registered owners directly.
Firm contact: Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Product Safety News" located under the "Safety" column at the bottom of the page or www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls. Consumers can contact Polaris' owner connections team at Owner.Connections@polaris.com or via an online forum accessible at www.polaris.com/en-us/off-road/owner-resources/help-center/email.
What it looks like
Is this the product you have?
- Model Year 2022-2024 MATRYX Snowmobiles equipped with PATRIOT 650 and 850 Engines
- Amount recalled
- About 9,200 (In addition, about 3,800 were sold in Canada) (Polaris MATRYX snowmobiles have been previously recalled in May 2023, August 2023, and November 2023)
Where it was sold
Sold at Polaris dealers nationwide from October 2021 through June 2023 for between $13,000 and $17,600..
Why it was recalled
Stop using this product now
The primary (drive) clutch can fail causing the clutch or its components to separate from the vehicle, posing an injury hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Polaris has received 109 reports of clutch failure, including nine reports where the clutch components separated from the unit and one incident that resulted in a laceration injury.
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