Reported Feb 29, 2024
Mobile Stands for Large Interactive Flat Panel Displays Recalled Due to Tip-Over and Entrapment Hazards; Imported by…
SMART Technologies ULC of Canada
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled mobile stands and contact SMART Technologies ULC for an on-site replacement of the wheelbase free of charge. SMART and its authorized resellers are contacting known purchasers directly.
Firm contact: Contact SMART Technologies ULC toll-free at 888-427-6278 from 6 a.m. to 6 p.m. MT Monday through Friday, or online at https://support.smarttech.com/docs/general-support-info/en/recalls or https://www.smarttech.com/en/connect-with-smart/contact-support or https://www.smarttech.com and click on "RECALLS" at the bottom of the page under "Support and training" for more information.
What it looks like
Is this the product you have?
- Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays
- Amount recalled
- About 750
Where it was sold
Sold at SMART authorized distributors and resellers who sold directly to businesses nationwide from May 2023 through December 2023 for about $1,735..
Why it was recalled
Stop using this product now
The wheelbase welds on the stands can bend or break while the stand is being moved, causing the stands to fall over, posing tip-over and entrapment hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received one report of the wheelbase welds breaking while the stand was being moved. No injuries have been reported.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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